FREQUENTLY ASKED QUESTIONS

Does Boardgame Elite sell games in languages other than English?


No, currently Boardgame Elite sells games only in English.




What is a pre-order vs a regular or in-stock order?


Purchasing a game on pre-order is useful if the game is popular and likely to be sold out prior to arriving in-stock. (This happens quite frequently.) At Boardgame Elite, we often have customers looking to purchase a game after it is in stock only to find out there are none available for purchase. For Malaysia customers: When you purchase a game pre-order, Boardgame Elite reserves unit(s) in your name with a deposit of 50% in which reservation will only take effect once full payment is made. Once the game arrives at our facility, you will then need to pay the remaining 50% along with shipping/postage fees(if any) and just wait patiently for your games to arrive at your doorstep. In the event that a game has arrive and we have contacted you for payment of the remaining 50% with no response, Boardgame Elite will give 10 days of response time and will then reserve the rights to sell off the game and no refund will be provided. For International customers: When you purchase a game pre-order, Boardgame Elite reserves units in your name with a deposit of 100% in which reservation will only take effect once full payment is made.




Why purchase a pre-order? Why not wait until the game is in-stock.


Purchasing a game on pre-order is useful if the game is popular and likely to be sold out prior to arriving in-stock. (This happens quite frequently.) At Boardgame Elite, we often have customers looking to purchase a game after it is in stock only to find out there are none available for purchase. When you purchase a game pre-order, Boardgame Elite reserves units in your name with a deposit of 50%. Once the game arrives at our facility, you will then need to pay the remaining 50% along with shipping/postage fees(if any) and just wait patiently for your games to arrive at your doorstep.




How does Boardgame Elite 'ship for value'?


If, however, you wish to receive some or all your items individually as they arrive in-stock, simply fill out separate orders/checkout payments for each - or let us know where you'd like to have and order broken up and pay for separate shipping. In this way, each will have its own computed shipping and will be shipped as soon as it arrives.




Are Boardgame Elite prices discounted?


All pre-order games on Boardgame Elite are early bird special discount prices. Boardgame Elite does not mark games at regular price until they arrive in-stock.




What are Kickstarter board games vs retail board games?


Kickstarter is a funding site where people post projects for crowds to fund (aka 'back') the creation of a new item or project. Asking the public to fund/back projects in this way is known as crowdfunding. One subcategory of Kickstarter is the crowdfunding of board games. These board games are referred to as Kickstarter Board Games. The Kickstarter version of board games often includes extra game items to thank and incentivise people to fund/back a Kickstarter project and help it become a more complete physical game which at times may not be feasible if they use the traditional way of producing board games. These extras include: Stretch Goals - additional items for the board games' backers, and sometimes Kickstarter Exclusives - additional items for the board games' backers that will not go into the standard retail release of the games. Boardgame Elite is a different kind of online game store than the usual. Boardgame Elite pays/funds/backs Kickstarter Board Game projects months and/or years before the actual game exists physically and offers them as preorder via deposits to ensure customers will always get a copy of their desired game(in comparison, many other game shops uses standard model in only paying for games until a month after they already receive the game in-stock). In this way and with your help, Boardgame Elite can help to provide means for you, the customer to obtain successfully funded Kickstarter Games coming to market at a reasonable price and will continue to do so.





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BOARDGAME ELITE IS GLAD TO BACK KICKSTARTER CAMPAIGNS TO BRING YOU GAMES TO BUY ONLINE.

If you have purchase questions on games, how to buy online at Boardgame Elite or just need game advice, please email us at boardgamelite@gmail.com or Facebook.

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